AI-Powered Review and Reputation Management
Foodcus.com: Specializes in AI assistance for review and Google reputation management. Foodcus helps restaurants get more SEO-friendly reviews by generating personalized responses to customer feedback. They also offer digital QR menus and online ordering systems, contributing to a restaurant’s overall digital presence and efficiency.
AI for Online Ordering and Digital Menus
UEAT: Provides AI-powered online ordering systems that can learn customer preferences and optimize suggestions.
AI for Inventory and Waste Management
Winnow Vision: A food waste management technology that uses AI to maximize operational efficiency and data accuracy, helping kitchens cut production costs by reducing food waste.
AI for Staff Management and Scheduling
Lineup.ai: Automated scheduling software for restaurants that uses AI to create optimal shift schedules, considering employee availability, preferences, historical data, and business demand. It helps optimize labor costs and improves employee well-being.
AI for Customer Service and Engagement (Chatbots & Virtual Assistants)
VOICEplug AI: Enables interactive and conversational ordering experiences through voice commands, integrated with phone systems, call centers, drive-thrus, and POS systems. It aims to reduce customer abandonment and per-order costs.
AI for Predictive Analytics and Demand Forecasting
5-Out: A predictive sales analytics tool tailored for the restaurant industry that forecasts sales trends, customer preferences, and operational outcomes, helping optimize labor and inventory.
AI for Marketing and SEO
ChatGPT & Microsoft Copilot: General AI tools that can assist in generating marketing content, menu descriptions, and even design elements like logos.
AI for Kitchen Operations and Automation
Flippy 2 and FlippyLite (Miso Robotics): Robotic assistants that help kitchen staff with frying tasks, using AI vision to recognize food and cook it to perfection, leading to faster preparation times.
AI for Customer Relationship Management (CRM)
iOrders (CRM Features): Integrates CRM functionalities within its online ordering platform, allowing restaurants to gain a 360-degree view of customer behavior by unifying data from online ordering, delivery services, and in-restaurant dining.
AI for Data Analysis and Business Intelligence
General AI Analytics Platforms: Many of the tools listed above, such as Superorder, iOrders, and WISK, incorporate AI analytics to provide actionable insights from collected data, helping restaurants make data-driven decisions on menu engineering, pricing, and operational improvements.