Effective Date: May 6, 2025
This Refund Policy outlines the terms and conditions under which I Can Infotech Inc. (“we,” “us,” or “our”) provides refunds for the Foodcus subscription service.
1. Eligibility for Refund
Refunds are only applicable to customers who have purchased a paid subscription to Foodcus.
2. 30-Day Money-Back Guarantee
New subscribers to a paid Foodcus plan are eligible for a full (100%) refund of their subscription fee if they request the refund within the first thirty (30) calendar days from the date of their initial subscription purchase.
To request a refund under the 30-Day Money-Back Guarantee, you must contact our customer support team within the eligible 30-day period.
3. After the Initial 30 Days
After the initial thirty (30) calendar days from the date of your subscription purchase have passed, no refunds, whether full or partial, will be issued for any reason, including but not limited to cancellation of the service, dissatisfaction with the service, or non-use of the service.
4. Trial Customers
Customers who are using the Foodcus service under a free trial, including a 30-day trial, are not eligible for any form of refund. Trial periods are provided for evaluation purposes, and no payment is collected during the trial unless the user explicitly converts to a paid subscription.
5. How to Request a Refund
If you are within the first 30 days of a paid subscription and wish to request a refund under the terms of this policy, please contact our customer support team at [Insert Support Email Address Here] or [Insert Support Phone Number Here]. Please provide your account details and the reason for your refund request.
6. Processing Refunds
Approved refunds will be processed within [Number] business days of the request. The refund will be credited back to the original payment method used for the subscription purchase.
7. Changes to this Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the Foodcus service after any changes to this policy constitutes your acceptance of the revised terms.
8. Contact Information
If you have any questions about this Refund Policy, please contact us at:
I Can Infotech Inc.
210-137 glasgow street, kitchener, ON Canada
Email: [email protected]
Phone: +1 647-232-9742